Contact Us



Let Us Know A Little Bit About Your Cleaning Needs
What kind of cleaning are you looking for?
Testimonials
Cleaning Services FAQ
Can I trust my cleaning professional?
All of our cleaners are interviewed and pass a nationwide, detailed background check. Only about 10% of the people who apply end up working as a Tidy Hands Cleaners certified cleaner.
How do I book your service for an Austin home cleaning?
You simply need to use our Book Now form or contact us via our contact form or by calling us at (512) 763-5441.
Do I need to provide supplies or cleaning tools?
Absolutely not! We bring all of the tools and the cleaning equipment with us to every job. If you have specific requests, though, you can provide specific cleaning agents if you prefer.
How do you determine the cost of cleaning?
We price our services based on the size of your property in Austin, the frequency of your cleaning services, and any additional extras you might need to include.
What if I want to cancel or reschedule?
We offer free cancellation and rescheduling up to 24 hours before the time of your cleaning, where you will incur a $50 last-minute change fee and $100 for a same-day cancellation. If you choose to cancel a recurring service before your second visit, you may be charged the price of a one-time clean.
What are maid services?
Maid services, sometimes called housekeeping services, are professional cleaning services in Austin designed to keep your home spotless and comfortable. Our house cleaning professionals handle everything from standard tasks like vacuuming and dusting to more detailed work like kitchen and bathroom cleaning. Whether you book weekly, bi-weekly or monthly home cleaning services, our trusted experts deliver consistent results so you can focus on your daily upkeep without stress.
How to pick the best maid services Austin residents love?
When choosing a maid service, look for companies that have a trusted reputation, flexible home cleaning services, and experienced staff. Austin residents prefer cleaning services that offer transparent pricing, flexible scheduling, and a smooth final walkthrough to ensure every detail is perfect. Reading reviews from customers who say things like “such a great job” or “amazing job cleaning” is also a good sign you’re making the right choice.
Do I need to do anything before the house cleaners arrive?
No special preparation is required. Our trusted professionals bring all the cleaning supplies and equipment needed to handle the job from start to finish. If you’d like, you can tidy up personal items beforehand to help our maid service work even more efficiently, but it’s not necessary. We design our services to make the process easy and stress-free for you.
How do your house cleaners handle dirty work?
Our team of professional cleaners takes care of the tough cleaning tasks so you don’t have to. From scrubbing built-up grime to disinfecting high-touch areas, our cleaning services in Austin are created with tough tasks in mind.
Can I add on extra services to my scheduled cleaning?
Yes. We make it easy to tailor your scheduled service to your specific needs. Popular add-ons include an interior fridge, oven, ceiling fans, interior windows, and inside-cabinet work. During booking, select the add-ons you want, and our team will fold them into your cleaning experience. If you book recurring visits and realize mid-plan that a room needs heavier attention, let us know before the crew arrives. Our trained pros bring the cleaning supplies and equipment for standard cleaning plus most add-on tasks, so your home stays in tip-top shape between visits. Every add-on is quoted upfront, so the cleaning experience is predictable from booking to walkthrough, with no surprise extra cost.
Do I need to be home during my scheduled service?
No, you do not need to be home for your appointed service. Many Austin homeowners leave entry instructions at booking, such as a garage code, a lockbox, or an alarm passcode. Our team follows each detail and locks up when the job is done. Your spare key or code stays on file with our office, not with individual cleaners, which keeps your home secure between visits. If you prefer to greet the cleaner in person, let us know your arrival window. Our guarantee is simple: we come back to make it right rather than issuing a full refund, so missed spots get another pass from the original crew.


















